Privacy Policy

Who we are

TrainsLanka.lk (https://trainslanka.lk) is operated by Lahtlk. This privacy policy describes what information we collect when you use the site, how we use it, and your choices.

Information we collect

• Usage data — pages viewed, search actions, and approximate technical details (browser type, device class, IP address) that help keep the service reliable and understand what features are useful.
• Analytics — if Google Analytics is enabled, Google may collect aggregated usage statistics on our behalf.
• Contact messages — if you submit the contact form, we receive the name, email, subject, and message you provide so we can reply.
• Advertising data — if Google AdSense (or related Google advertising services) is enabled, Google and its partners may collect information using cookies, web beacons, IP addresses, or similar technologies to serve and measure ads.

Cookies and advertising

Third parties, including Google, may place and read cookies on your browser, or use web beacons or IP addresses to collect information as a result of ad serving on this website.

Google’s use of advertising cookies enables it and its partners to serve ads based on your visits to this site and/or other sites on the internet. You can opt out of personalised advertising by visiting Google Ads Settings and www.aboutads.info. You can also learn more at How Google uses data when you use our partners’ sites or apps.

How we use information

• To operate and improve timetable search, route guides, and site reliability
• To respond to messages you send us
• To measure traffic and feature usefulness
• To show advertising where enabled, subject to Google’s policies and your consent choices where required

Legal bases and regional notes

Where required (for example for visitors in the EU/UK), non-essential cookies and personalised advertising depend on consent collected through an appropriate consent mechanism. Visitors in India may have rights under the Digital Personal Data Protection Act, 2023. For privacy requests or grievances, contact Lahtlk at the contact form on this site.

Data retention

Contact messages are kept only as long as needed to respond and maintain a basic support record. Analytics and advertising retention follow the settings of those providers.

Children

TrainsLanka.lk is a general-audience journey planner. It is not directed at children under 13, and we do not knowingly collect personal information from children.

Changes

We may update this policy as the product or legal requirements change. The “Last updated” date at the top will change when we do.

Contact

Privacy questions: use the contact form. Grievance contact for this site: Lahtlk.